We are committed to protecting the privacy of our users and customers. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services.
We collect information you provide directly to us. For example, we collect information when you create an account, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or otherwise communicate with us. The types of information we may collect include your name, billing address, shipping address, payment information, and any other information you choose to provide.
We also collect information automatically when you access or use our site or our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other data related to your usage of our service. We may also collect information about the device you use to access our site, including hardware model, operating system, and unique device identifiers.
We use the information we collect to provide, maintain, and improve our services, including to process transactions, send transaction notifications, respond to your comments and questions, and provide customer service. We may also use the information to communicate with you about products, services, offers, and events offered by Il Forno D'Oro and others, and provide news and information we think will be of interest to you. We may also use your information for internal purposes such as auditing, data analysis, and research to improve our products and services.
Our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We will process personal data where:
We may share information about you with third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Il Forno D'Oro, or protect the personal safety of users of the service or the public.
We do not sell or rent your personal information to third parties.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you are a resident of the European Economic Area, you have certain data protection rights. These rights include:
To exercise any of these rights, please contact us using the details provided below.
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Our site uses cookies and similar tracking technologies to track activity on our service and hold certain information. For more information about how we use cookies, please refer to our separate Cookie Policy.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Italy and choose to provide information to us, please note that we transfer the data, including personal data, to Italy and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
If you have any questions about this privacy policy or our data practices, you can contact us in writing at:
Il Forno D'Oro
15 Via Toscana
Bologna, Emilia-Romagna, 40125
Italy
We are committed to processing your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.